Frequently asked questions with answers


We’re here to answer your questions. If you need more information please feel free to: email, chat or call our friendly customer support team.

How long is the lease term?

StorQuest offers month-to-month leases, meaning no long-term commitment. If you know the amount of time you will be storing, you can save by pre-paying your rent. We know how quickly things change in life and we will work with your needs.

When can I get to my belongings?

Convenience and ease of access is our goal. Most of our facilities are open seven days a week and offer long office and gate access hours, which vary by location.

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StorQuest storage FAQ's

Will my belongings be safe?

StorQuest facilities are equipped with state-of-the-art security to monitor the safety of your belongings: many facilities feature 24 hour videotaped surveillance, electronic gate access, individual storage unit alarms, and are fenced and well lit so you feel comfortable accessing your storage unit at night. Specific security features vary by location.

How can I make a payment?

Payments can be processed by mail, in person or through our website. You may also arrange to have your payment automatically deducted from your credit card.